Patient Safety Attendant

UT Health East Texas•Tyler, TX
•Onsite

About The Position

The Patient Safety Attendant supports Virtual Care onsite in Tyler, Texas. The role provides continuous remote observation of patients identified as being at risk for safety concerns. Using two-way audio and video technology, the attendant monitors patient behavior and promptly intervenes by verbally redirecting patients or notifying clinical staff when necessary. The position supports patient safety, dignity, and privacy while following hospital policies and procedures.

Requirements

  • High school diploma or GED.
  • Comply with regulatory requirements, guidelines, and policies.
  • Maintain a professional demeanor and discretion when interacting with patients, staff, and visitors.
  • Demonstrate strong multitasking and prioritization skills in a fast-paced environment.
  • Communicate effectively using microphones, headsets, and webcams.

Nice To Haves

  • Previous experience in a hospital or clinical setting.
  • Experience in direct patient care or patient observation roles.

Responsibilities

  • Provide continuous remote observation of patients identified as at risk for safety concerns.
  • Monitor patient behavior using two-way audio and video technology.
  • Promptly intervene by verbally redirecting patients or notifying clinical staff when necessary.
  • Support patient safety, dignity, and privacy while adhering to hospital policies and procedures.

Benefits

  • Career growth opportunities.
  • Tuition assistance.
  • Resources supporting wellness, education, and financial well-being.
  • Paid time off.
  • Comprehensive health benefits.
  • A supportive, inclusive culture.
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