Patient Revenue Cycle Coordinator 3
About The Position
The Ohio State University College of Dentistry seeks a Patient Revenue Cycle Coordinator 3 to support registration and daily financial operations for the Patient Revenue Cycle Services team. Reporting to the Manager of Patient Financial Services, this position serves patients by verifying insurance coverage and pre-authorizations and performing cashier and collections functions. The proportion of time spent on these functions varies according to clinic needs. Additional duties include answering phones; registering, scheduling, and greeting patients; verifying and interpreting insurance coverage; processing patient payments; and serving as a liaison between doctors, patients, and payers. This is a full-time position, Monday through Friday, 8 a.m. to 5 p.m. Applicants must be local to the Central Ohio area. The College of Dentistry is the fourth-largest public dental school in the United States and the only public dental school in Ohio. It has ten divisions representing all major ADA-recognized dental specialties and approximately 600 undergraduate and graduate students.
Requirements
- Two years of experience in customer service or communications, analyzing and interpreting information, operating computers and related peripheral equipment, and information research and analysis.
- Applicants must be local to the Central Ohio area.
- Ability to contribute to and work within a fast-paced team environment.
Nice To Haves
- Four to six years of customer service experience with direct, in-person contact, preferably in a healthcare or dental/medical office environment.
- Experience using computers to generate materials ranging from basic to complex.
- Considerable data-entry experience and a high level of proficiency using Microsoft Word and Excel.
- Ability to use basic office equipment such as fax machines, copiers, printers, and laminators.
- High-level verbal and written skills.
Responsibilities
- Support registration and daily financial operations.
- Verify insurance coverage and pre-authorizations.
- Perform cashier and collections functions as clinic needs require.
- Answer phones.
- Register, schedule, and greet patients.
- Verify and interpret insurance coverage.
- Process patient payments.
- Serve as a liaison between doctors, patients, and payers.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
