Patient Representative – Sidney Baer

Sun River Health•New York, NY

2d•$20 - $23•Onsite

About The Position

Sun River Health is seeking a full-time Patient Representative/Front Desk Receptionist at its Sidney Baer site in New York, NY. The role provides patient-centered service and facilitates access to care in a pleasant, knowledgeable, and efficient manner. The Patient Representative communicates with a diverse population and is responsible for patient registration and appointment processes, serving as an access point for patients receiving care. The position performs duties in compliance with applicable systems and job-specific standards.

Requirements

High school diploma or GED.
2–4 years of work-related experience.

Nice To Haves

Bilingual in English and Spanish, orally and in writing.

Responsibilities

Assist with daily reception activities and ensure processes needed for patient services are initiated.
Communicate effectively with team members and patients about all aspects of service.
Handle telephone and mail contact with patients.
Schedule appointments, collect fees, and explain services and patient service charges.
Distribute patient materials, including satisfaction cards, patient rights information, and other appropriate materials.
Verify insurance and set fees based on the sliding scale fee.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life and disability coverage
Retirement savings plan
Commuter and transit benefits
Employee Assistance Program
Employee discount program
Professional development opportunities
Tuition reimbursement for eligible employees
Potential eligibility for federal and state loan repayment or loan forgiveness programs