Patient Representative – Sidney Baer

Sun River Health•New York, NY

1d•Onsite

About The Position

Sun River Health is seeking a full-time Patient Representative/Front Desk Receptionist for its Sidney Baer site in New York, NY. The role provides patient-centered support and facilitates access to services in a pleasant, knowledgeable, and efficient manner. It involves communicating with a diverse population and handling all aspects of patient registration and appointments as an integral access point to the medical care team. The employee is expected to perform duties in compliance with applicable systems and job-specific standards.

Requirements

High school diploma or GED.
2–4 years of work-related experience.

Nice To Haves

Bilingual in English and Spanish, orally and in writing.

Responsibilities

Assist with daily reception activities and ensure processes needed for patient services are initiated.
Communicate effectively with team members and patients about all aspects of service.
Handle telephone and mail contact with patients.
Schedule appointments, collect fees, and explain services and patient-service charges.
Distribute materials to patients, including patient satisfaction cards, patient rights information, and other appropriate materials.
Verify insurance and set fees based on the sliding scale fee.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life and disability coverage
Retirement savings plan
Commuter and transit benefits
Employee Assistance Program (EAP)
Employee discount program
Professional development opportunities
Tuition reimbursement for eligible employees
Education and loan assistance programs, including potential federal and state loan repayment or forgiveness programs for eligible employees
$1,500 sign-on bonus for eligible external applicants, subject to terms and conditions