Patient Representative (PSR) - Wound Center

Hartford Healthcare • Meriden, CT

1d • Onsite

About The Position

Start here at Hartford Healthcare and work where every moment matters! Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Serving our community since 1998, MidState Medical Center is a vibrant and progressive organization with a genuine concern for our patients, community, and employee’s alike. We’ve earned top honors for quality stroke care, gold level recognition for organ donation, and employing leaders in the field of cardiovascular and pulmonary rehabilitation, providing the highest quality level of care. Under the direction of the Site Supervisor and/or Department Director, the Patient Representative performs a variety of secretarial, billing and clerical duties. Responsibilities include: utilizing the electronic medical record (EMR) to schedule initial evaluations and follow up appointments and process patient charges; coordinating referrals; preparing the proper paperwork and collecting pertinent patient information; answering phones; performing other related duties as assigned. The Patient Representative provides support to the clinical staff to provide optimum service to patients.

Requirements

• High School Diploma or equivalent required
• Basic math and computer operating skills required

Nice To Haves

• Past experience working in medical office highly preferred

Responsibilities

• Utilizing the electronic medical record (EMR) to schedule initial evaluations and follow up appointments
• Process patient charges
• Coordinating referrals
• Preparing the proper paperwork and collecting pertinent patient information
• Answering phones
• Performing other related duties as assigned
• Provides support to the clinical staff to provide optimum service to patients

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED