Patient Representative - Schaumburg - 32-36 hours per week

PediaTrust • Schaumburg, IL

5d • Onsite

About The Position

As our Patient Representative, you’ll be the first friendly voice and smile patients and families experience - aka the VIP of first impressions! You’ll work closely with the Practice Manager and help create a welcoming, stress-free visit for every family. Ad-Park and Woodfield Pediatrics has proudly cared for families in our community for more than 30 years, providing personalized care for every stage of childhood. With seven clinicians and seventeen dedicated team members, we are committed to delivering exceptional pediatric care in a welcoming and supportive environment.

Requirements

• High School diploma required
• Ability to multitask
• Must be detail oriented
• Good communication skills and customer service skills
• General computer knowledge
• Problem-solving skills
• Team player
• 2 years of customer service experience
• Office based work experience preferred

Responsibilities

• Answers phones, schedules appointments and verifies patient information.
• Completes check-in, check-out and end of day processing.
• Enters charges; collects and posts payments.
• Collects patient balances.
• Copies medical records.
• Scans incoming patient records/reports.
• Completes end of day process.
• Processes medical records requests.
• Demonstrates and supports PediaTrust Core Values.
• Performs digital health workflows and initiatives.
• Performs complete referral authorizations.
• Performs other duties as assigned.

Benefits

• 401(k) with profit sharing
• Differential pay
• Referral bonuses
• Medical coverage with multiple plan options
• Dental
• Vision
• Health Savings Account (HSA) with up to $500 employer match annually for eligible plans
• Flexible Spending Account (FSA): Healthcare, Dependent Care, and Parking & Transportation
• Short-Term Disability
• Voluntary Life Insurance
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity
• Long-Term Disability - Employer Provided
• Wellness platform
• Employee Assistance Program (EAP) — free, confidential support for life's challenges
• Employee recognition program, company events
• Paid Time Off (PTO), plus 6 paid holidays
• Tuition assistance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED