Patient Representative - Pediatrics

Lifepoint Health•Galax, VA
•$14 - $18

About The Position

The Patient Representative performs receptionist, registration, and clerical duties in a pediatric setting. The role gathers and accurately enters patient demographic, billing, and clinical information into the registration system in a timely manner. It also includes verifying insurance benefits, obtaining precertification or authorization when needed, and determining and accepting required payments, including copayments and deductibles. The position is full-time on weekdays, 8:30 a.m. to 5:00 p.m., at Twin County Pediatrics.

Requirements

  • High school diploma or equivalent.
  • Strong computer skills.

Nice To Haves

  • Previous medical office experience.

Responsibilities

  • Perform receptionist, registration, and clerical duties.
  • Obtain and enter patient demographic, billing, and clinical information into the registration system accurately and promptly.
  • Verify insurance benefits.
  • Obtain precertification or authorization as necessary.
  • Determine and accept required payments, including copayments and deductibles.

Benefits

  • Multiple levels of medical, dental, and vision coverage, with medical plans starting at $10 per pay period.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability insurance.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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