Patient Representative - Cardiology Clinic
About The Position
Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff. Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community.
Requirements
- High school education or equivalent
- 2 years in a front office using Medical Management software preferred
- Previous typing or data entry experience
- Working knowledge of medical terminology and coding preferred
- Proficiency with medical office technology systems.
Responsibilities
- Greets patients in a prompt, courteous and helpful manner.
- Checks-in patients, verifies and updates demographic and insurance information to the medical record.
- Collects payments and enters charges into computer system.
- Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.
- Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
- Maintains work area and reception area in neat and orderly manner.
- Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.
- Attends educational and staff meetings as scheduled.
- Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
- Must be able to support the clinic efficiency and cohesion.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
