Patient representative I (0.8 FTE) - Radiology

Montage HealthMonterey, CA
Onsite

About The Position

Under the leadership of the department director and the operations supervisor the radiology services patient representative will work the radiology services front desk area and serve as a liaison to maximize the patient experience.

Requirements

  • Knowledge of medical terminology and guest relations
  • Familiarity with computer keyboard and basic computer functions
  • Working knowledge of office equipment

Nice To Haves

  • Previous experience with direct patient care in a high volume medical facility or imaging center is preferred
  • American Heart Association Healthcare Provider BLS certification is preferred

Responsibilities

  • Greeting patients and processing all patient paperwork efficiently
  • Changing patients and escorting them to exam rooms as needed
  • Answering all incoming phone calls
  • Scheduling of same day or STAT exams in coordination with technologists
  • Working effectively with all member of the radiology team
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