Patient Registration Specialist FT Mixed ShiftsED

Trinity Health•Boise, ID

2d•Onsite

About The Position

Saint Alphonsus Regional Medical Center in Boise, ID is looking for an energetic and organized Patient Registration Specialist to join the team in the Emergency Departments across Saint Alphonsus! As a Patient Registration Specialist, you will provide patient-focused customer service. You will support inpatient/outpatient registration and insurance verifications. You will be responsible for collecting financial payments and coordinating medical necessity for Medicare, pre-certifications, and referrals. You will also help provide general information and guidance to patients and guests of the facility.

Requirements

High school diploma or equivalent.
HFMA CRCR or NAHAM CHAA within one (1) year of hire.

Responsibilities

Provide patient-focused customer service.
Support inpatient/outpatient registration and insurance verifications.
Collect financial payments.
Coordinate medical necessity for Medicare, pre-certifications, and referrals.
Provide general information and guidance to patients and guests of the facility.
Research, collect, and analyze data to identify opportunities and develop actionable solutions.
Lead or support performance improvement initiatives focused on program efficiency and patient experience.
Prepare and distribute analytical reports to relevant stakeholders.
Use multiple system applications to conduct analysis, generate reports, and create educational materials.
Apply knowledge of Trinity Health policies and procedures to ensure quality, confidentiality, and safety.
Support operational projects by compiling and synthesizing data into clear summaries and visual presentations.
Provide data-driven insights and recommendations that support strategic decision-making and demonstrate ROI.
Maintain up-to-date knowledge of applicable laws, regulations, and compliance standards.
Continuously learn and adapt to new departmental processes and technologies.