Patient Registration Specialist FT Mixed Shifts ED
About The Position
Saint Alphonsus Regional Medical Center in Boise, ID is looking for an energetic and organized Patient Registration Specialist to join the team in the Emergency Departments across Saint Alphonsus! As a Patient Registration Specialist, you will provide patient-focused customer service. You will support inpatient/outpatient registration and insurance verifications. You will be responsible for collecting financial payments and coordinating medical necessity for Medicare, pre-certifications, and referrals. You will also help provide general information and guidance to patients and guests of the facility. SCHEDULE DETAILS: This position will be scheduled for 36 hours a week. The schedule may include weekends, weekdays and the occasional holiday and will also include a variety of day, evening and night shifts. Schedule will vary during the first 4-6 weeks of training. Position will support Emergency Departments in a variety of locations.
Requirements
- High school diploma or equivalent.
- HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Responsibilities
- Provide patient-focused customer service.
- Support inpatient/outpatient registration and insurance verifications.
- Collect financial payments.
- Coordinate medical necessity for Medicare, pre-certifications, and referrals.
- Provide general information and guidance to patients and guests of the facility.
- Research, collect, and analyze data to identify opportunities and develop actionable solutions.
- Lead or support performance improvement initiatives focused on program efficiency and patient experience.
- Prepare and distribute analytical reports to relevant stakeholders.
- Use multiple system applications to conduct analysis, generate reports, and create educational materials.
- Apply knowledge of Trinity Health policies and procedures to ensure quality, confidentiality, and safety.
- Support operational projects by compiling and synthesizing data into clear summaries and visual presentations.
- Provide data-driven insights and recommendations that support strategic decision-making and demonstrate ROI.
- Maintain up-to-date knowledge of applicable laws, regulations, and compliance standards.
- Continuously learn and adapt to new departmental processes and technologies.
Benefits
- Competitive compensation
- Full benefits package
- Opportunity for growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
