Patient Registration Specialist Full-Time Mixed Shift

Trinity Health•Boise, ID

5d•Onsite

About The Position

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. Saint Alphonsus Health System in Boise, ID is looking for an energetic and organized Patient Registration Specialist! As a Patient Registration Specialist, you will provide patient-focused customer service. You will support inpatient/outpatient registration and insurance verifications. You will be responsible for collecting financial payments and coordinating medical necessity for Medicare, pre-certifications, and referrals. You will also help provide general information and guidance to patients and guests of the facility. This Full-Time position is scheduled for 40 hours a week with a varying schedule. Schedule may include weekends, weekdays, or holidays and the length of shifts can vary from 4, 8, 10, or 12 hour shifts. Shift start and end times can be anytime between 5:00 am and 10:00 pm. The schedule is typically shared at least 2 weeks in advance. This position will support all areas of registration in the main Boise hospital (i.e. ED, Imaging, Lab, Front Entrance, Day Surgery, and more!).

Requirements

High school diploma or equivalent.
HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Responsibilities

Provide patient-focused customer service.
Support inpatient/outpatient registration and insurance verifications.
Collect financial payments.
Coordinate medical necessity for Medicare, pre-certifications, and referrals.
Provide general information and guidance to patients and guests of the facility.
Demonstrate alignment with Trinity Health’s Mission, Values, Vision, and ethical standards in all actions and decisions.
Research, collect, and analyze data to identify opportunities and develop actionable solutions.
Lead or support performance improvement initiatives focused on program efficiency and patient experience.
Prepare and distribute analytical reports to relevant stakeholders.
Use multiple system applications to conduct analysis, generate reports, and create educational materials.
Apply knowledge of Trinity Health policies and procedures to ensure quality, confidentiality, and safety.
Support operational projects by compiling and synthesizing data into clear summaries and visual presentations.
Provide data-driven insights and recommendations that support strategic decision-making and demonstrate ROI.
Maintain up-to-date knowledge of applicable laws, regulations, and compliance standards.
Continuously learn and adapt to new departmental processes and technologies.