Patient Registration Specialist FT 2nd Shift

Baptist Health • Montgomery, AL

5d • Onsite

About The Position

The purpose of this position is to provide second shift registration coverage in the Emergency Department to include every other weekend rotation. The Patient Registration Specialist shall be responsible for pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The Specialist shall be responsible to ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate. The Specialist shall verify benefits eligibility and limitations, coordination of benefits, as well as to determine and collect the patient's financial responsibility at the point of service. Additionally, the Specialist shall have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). This position may have additional duties assigned that are within scope of the role.

Requirements

• High school graduate or equivalent required.
• Excellent knowledge of MS Office and familiarity with relevant computer software.
• Strong team leadership skills.
• Strong organization, interpersonal, and customer relations skills.
• Must be able to meet strict deadlines.
• Strong analytical and problem-solving ability.
• Must be able to complete multiple tasks simultaneously.
• Ability to develop trust with leaders in the organizations.
• Strong written and oral communication skills.
• Proficient computer skills.
• Proven track record of successful performance.
• Ability to understand complex multifactor situations and bring appropriate solutions.
• Ability to work both independently and in a team environment.

Nice To Haves

• Associate’s degree in healthcare or business-related field preferred.
• Bilingual capability (English/Spanish) desirable.
• At least 2 years’ experience in a medical or hospital patient access or financial services environment preferred.
• Training experience a plus.
• Knowledge of government programs such as Medicare and Medicaid.

Responsibilities

• Provide second shift registration coverage in the Emergency Department.
• Perform pre-registration, registration, payer identification and verification.
• Refer patients to financial counseling.
• Collect point of service payments.
• Ensure accuracy of patient demographic and benefit information entered into computer systems.
• Verify benefits eligibility and limitations, and coordination of benefits.
• Determine and collect patient's financial responsibility at the point of service.
• Understand and adhere to regulatory requirements including medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED