Patient Registration Specialist FT 2nd Shift

Baptist Health • Montgomery, AL

1d • Onsite

About The Position

The Patient Registration Specialist position at Baptist Health provides second shift registration coverage in the Emergency Department, including an every other weekend rotation. This role is crucial for ensuring accurate patient demographic and benefit information in the computer systems. Key responsibilities include pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. The specialist is also responsible for verifying benefits eligibility and limitations, coordinating benefits, and determining and collecting patient financial responsibility. A thorough understanding of regulatory requirements such as medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA is essential. This position may have additional duties assigned that are within scope of the role. Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties, and is recognized by Forbes as one of America’s best employers in the state of Alabama.

Requirements

• High school graduate or equivalent.
• Excellent knowledge of MS Office.
• Familiarity with relevant computer software.
• Strong team leadership skills.
• Strong organization, interpersonal, and customer relations skills.
• Ability to meet strict deadlines.
• Strong analytical and problem-solving ability.
• Excellent organizational skills.
• Ability to complete multiple tasks simultaneously.
• Ability to develop trust with leaders in the organizations.
• Strong written and oral communication skills.
• Proficient computer skills.
• Proven track record of successful performance.
• Ability to understand complex multifactor situations and bring appropriate solutions.
• Ability to work both independently and in a team environment.

Nice To Haves

• Associate’s degree in healthcare or business-related field.
• Bilingual capability (English/Spanish).
• At least 2 years’ experience in a medical or hospital patient access or financial services environment.
• Training experience.
• Knowledge of government programs such as Medicare and Medicaid.

Responsibilities

• Provide second shift registration coverage in the Emergency Department to include every other weekend rotation.
• Perform pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections.
• Ensure that data gathered and entered to the computer system(s) of patient demographic and benefit information is accurate.
• Verify benefits eligibility and limitations, coordination of benefits.
• Determine and collect the patient's financial responsibility at the point of service.
• Have an understanding of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED