Patient Registration Specialist Boise/Eagle FT

Trinity Health•Boise, ID

1d•Onsite

About The Position

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. Saint Alphonsus Health System in Boise, ID is looking for an energetic and organized Patient Registration Specialist to join the team supporting our Boise Hospital and/or Eagle ED! As a Patient Registration Specialist, you will provide patient-focused customer service. You will support inpatient/outpatient registration and insurance verifications. You will be responsible for collecting financial payments and coordinating medical necessity for Medicare, pre-certifications, and referrals. You will also help provide general information and guidance to patients and guests of the facility. POSITION DETAILS: These positions support registration duties for all areas of the Boise hospital: Emergency Department, Day Surgery, Imaging, Lab, Front Desk, Main, etc. They may also support registration for the Eagle ED. Shifts are weekdays, weekends, days, and nights. Flexible scheduling is preferred. Boise Hospital: 1055 N Curtis Rd, Boise, ID 83706 Eagle Emergency Department: 323 E Riverside Dr Ste 112, Eagle, ID 83616

Requirements

High school diploma or equivalent.
HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Nice To Haves

Flexible scheduling is preferred.

Responsibilities

Provide patient-focused customer service.
Support inpatient/outpatient registration and insurance verifications.
Responsible for collecting financial payments and coordinating medical necessity for Medicare, pre-certifications, and referrals.
Provide general information and guidance to patients and guests of the facility.
Support registration duties for all areas of the Boise hospital: Emergency Department, Day Surgery, Imaging, Lab, Front Desk, Main, etc.
May support registration for the Eagle ED.
Demonstrate alignment with Trinity Health’s Mission, Values, Vision, and ethical standards in all actions and decisions.
Research, collect, and analyze data to identify opportunities and develop actionable solutions.
Lead or support performance improvement initiatives focused on program efficiency and patient experience.
Prepare and distribute analytical reports to relevant stakeholders.
Use multiple system applications to conduct analysis, generate reports, and create educational materials.
Apply knowledge of Trinity Health policies and procedures to ensure quality, confidentiality, and safety.
Support operational projects by compiling and synthesizing data into clear summaries and visual presentations.
Provide data-driven insights and recommendations that support strategic decision-making and demonstrate ROI.
Maintain up-to-date knowledge of applicable laws, regulations, and compliance standards.
Continuously learn and adapt to new departmental processes and technologies.