PT Patient Registration Specialist

DMOS Orthopaedic Centers•Ankeny, IA

23h•Onsite

About The Position

As a PT Patient Registration Specialist at Engineered Performance, you will be responsible for greeting patients, check-in process, scheduling follow up appointments, answering phones and assisting Physical Therapists with insurance prior authorization. You will play a key role in creating a welcoming environment and maintaining efficient communication with patients and providers. To thrive in this role, you have a passion for patient well-being, an outgoing personality, and prior experience in a front desk role. This is a full-time (40-hr) opportunity. Engineered Performance is located in Ankeny. This location supports Physical Therapy needs for our patients as well as provides strength and conditioning programs for athletes (high school students, college athletes, and weekend warriors).

Requirements

Professionalism when interacting with patients, clients and Physical Therapists
Outgoing personality
Ability to handle multiple tasks at one time while staying organized
Dependability
Prior experience in a front desk role

Nice To Haves

Passion for patient well-being

Responsibilities

Greeting patients
Check-in process
Scheduling follow up appointments
Answering phones
Assisting Physical Therapists with insurance prior authorization
Providing and obtaining necessary paperwork from patients in preparation for their Physical Therapy appointment
Communicating with patients
Scheduling appointments
Following up with patients after cancellations
Obtaining payment from patients as needed
Working with insurance companies to obtain authorization for appointments