Patient Registration Specialist

Inomedic Health ApplicationsRichland, WA
Onsite

About The Position

Inomedic Health Applications, Inc. (IHA) is seeking an experienced Patient Registration Specialist who will be responsible for greeting in a courteous and professional manner all incoming patients, visitors, physician's vendors or other individuals. This is a union position.

Requirements

  • Experience as a Patient Registration Specialist
  • Ability to greet patients, visitors, physician's vendors or other individuals in a courteous and professional manner.
  • Ability to instruct patients on the completion of intake forms, case histories and other documentation and ensures completion.
  • Ability to properly secure all medical records and confidential information in accordance with established procedures.
  • Ability to direct patients through appropriate services maintaining clinic flow.
  • Ability to escort patients as they make their way through the testing process.
  • Ability to maintain communications with the Clinic Flow Coordinator to provide necessary information for coordinator to make decisions regarding clinic activities.
  • Ability to provide administrative support to providers and Occupational Medical Services needs.
  • Ability to perform QA audits on all documents for accuracy and completion after services.
  • Ability to enter data for completion of electronic Record of visit (ROV).
  • Ability to complete close-out paperwork as patients leave clinic.
  • Ability to create and maintain a duplicate medical chart filing system at satellite facility.
  • Ability to create and maintain DOE audited HRP chart system at the satellite facility.
  • Ability to ensure patient confidentiality in compliance with IHA Privacy Practices and HIPAA regulations.
  • Ability to audit end of the day ROV audit reports daily.
  • Ability to support all case management and provider staff coordinating special requests.
  • Ability to maintain front desk organization and supply inventory for both facilities.
  • Ability to answer multi-line telephone, respond to routine inquiries and route as needed, take messages.
  • Ability to serve as liaison with medical schedulers in assisting customers for follow up appointments and resolving appointment conflicts.
  • Ability to perform daily close of business procedures for the front desk, which includes securing of all confidential information and facility close of business.
  • Must pass a background check.
  • Must pass a potential drug screening.

Responsibilities

  • Greet patients, visitors, physician's vendors or other individuals in a courteous and professional manner.
  • Instruct patients on the completion of intake forms, case histories and other documentation and ensures completion.
  • Properly secure all medical records and confidential information in accordance with established procedures.
  • Direct patients through appropriate services maintaining clinic flow.
  • Escort patients as they make their way through the testing process.
  • Maintain communications with the Clinic Flow Coordinator to provide necessary information for coordinator to make decisions regarding clinic activities.
  • Provide administrative support to providers and Occupational Medical Services needs.
  • Perform QA audits on all documents for accuracy and completion after services.
  • Enter data for completion of electronic Record of visit (ROV).
  • Complete close-out paperwork as patients leave clinic.
  • Create and maintain a duplicate medical chart filing system at satellite facility.
  • Create and maintain DOE audited HRP chart system at the satellite facility.
  • Ensure patient confidentiality in compliance with IHA Privacy Practices and HIPAA regulations.
  • Audit end of the day ROV audit reports daily.
  • Support all case management and provider staff coordinating special requests.
  • Maintain front desk organization and supply inventory for both facilities.
  • Answer multi-line telephone, respond to routine inquiries and route as needed, take messages.
  • Serve as liaison with medical schedulers in assisting customers for follow up appointments and resolving appointment conflicts.
  • Perform daily close of business procedures for the front desk, which includes securing of all confidential information and facility close of business.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1-10 employees

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