Patient Registration Representative Dental Dept.

FAMILY HEALTH CENTERS • Oroville, WA

16h • $18 - $22 • Onsite

About The Position

Responsible for independently performing a wide range of complex and confidential front desk tasks to support the patient encounter.

Requirements

• Basic organizational skills
• Ability to work independently and as part of a team
• Ability to effectively select from alternatives to situations encountered on the job
• Focus primarily on their own work
• Duties require the compilation of information
• Basic level of written and verbal communications skills
• Basic computational and computer skills
• Basic mathematical knowledge
• Bilingual English/Spanish communication, written and verbal required
• Ability to prepare basic correspondence and simple reports using computer
• Ability to create, send and manage email
• Ability to use a multi-line phone system
• Ability to access web-based applications and other computer programs
• Fully functional in use of the EPM program

Responsibilities

• Registering patients and scheduling patient visits
• Provide appointments to patients using scheduling guidelines
• Make pre-appointment calls
• Accurately and legibly fill out all required forms; verify patient information (demographics, insurance, sliding fee) and update computer information at each patient visit
• Process patient payments
• Collect and post payments on patient accounts into EPM
• Reconcile and close daily batch at end of business day
• Perform administrative duties
• Answer phone calls and handles incoming and outgoing faxes
• Obtain release of information requests
• Assist patients with information requests
• Ensure attendance and hours worked are accurately recorded in computerized timekeeping system
• Properly manage PTO hours
• Responsible for regular, predictable attendance and to work hours as scheduled, which may include evenings or weekends

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED