Patient Registration Representative I, Western Orthopedics and Sports Medicine, Full-Time

Community Hospital•Grand Junction, CO

8d•Onsite

About The Position

This is a full-time position at Western Orthopedics and Sports Medicine, located in Grand Junction, CO 81505. The role involves processing incoming and outgoing calls, interviewing patients to gather necessary information, scheduling appointments, managing patient charts, verifying insurance and payment eligibility, and handling payments. The position also includes completing administrative functions for the clinic as assigned by the Practice Administrator. The work schedule is Monday through Friday, and the position requires relocation to Grand Junction, CO before the start date. The company is an equal opportunity employer committed to diversity and inclusion.

Requirements

High school diploma or equivalent
Minimum of one (1) year of customer service experience
Training in a medical practice preferred
Must relocate to Grand Junction, CO 81505 before starting work.

Nice To Haves

Training in a medical practice

Responsibilities

Processes incoming and outgoing calls efficiently and politely.
Interviews patient or representative to obtain and record in computer the patient name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
Schedules appointments and records all information in patient charts.
Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
Completes administrative functions for the clinic as assigned by the Practice Administrator.