About The Position

This is a full-time position at Grand Valley Occupational Medicine. The Patient Registration Representative I is responsible for processing incoming and outgoing calls, interviewing patients to obtain necessary information, scheduling appointments, managing patient charts, verifying insurance and payment eligibility, and handling payments. The role also involves completing administrative functions for the clinic as assigned by the Practice Administrator. The position requires relocation to Grand Junction, CO 81505 before starting work and is an in-person/onsite role. The application deadline is June 30, 2026, or until the position is filled.

Requirements

  • High school diploma or equivalent
  • Minimum of one (1) year of customer service experience
  • Training in a medical practice preferred
  • Must relocate to Grand Junction, CO 81505 before starting work.

Responsibilities

  • Processes incoming and outgoing calls efficiently and politely.
  • Interviews patient or representative to obtain and record in computer the patient name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
  • Schedules appointments and records all information in patient charts.
  • Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
  • Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
  • Completes administrative functions for the clinic as assigned by the Practice Administrator.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance
  • Free Parking
  • Paid time off
  • Education assistance
  • 403(b) with employer matching
  • Wellness Program
  • Additional benefits based on employment status
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