Patient Registration Representative I, Call Center, Full Time
Community Hospital•Grand Junction, CO
•$18 - $21•Onsite
About The Position
The Patient Registration Representative I is responsible for handling incoming and outgoing calls, interviewing patients to gather necessary information, scheduling appointments, verifying insurance and payment eligibility, processing payments, and completing administrative tasks for the clinic. This is a full-time, in-person/onsite position located in the Call Center.
Requirements
- High school diploma or equivalent
- Minimum of one (1) year of customer service experience
- Training in a medical practice preferred
Responsibilities
- Processes incoming and outgoing calls efficiently and politely.
- Interviews patient or representative to obtain and record patient's name, address, age, persons to notify in case of emergency, attending Physician, and individual or insurance company responsible for payment of bill.
- Schedules appointments and records all information in patient charts.
- Checks insurance and payment eligibility in computer system and/or using online tools to ensure correct and accurate data is collected.
- Receive, post and track all payments on accounts and collect initial payment based on co-pay or deductible amounts according to insurance eligibility portal data.
- Completes administrative functions for the clinic as assigned by the Practice Administrator.
Benefits
- Medical, dental, vision insurance.
- Paid time off.
- Education assistance.
- 403(b) with employer matching.
- Additional benefits based on employment status.
- Discretionary bonuses
- Relocation expenses
- Merit increase
- Market adjustments
- Recognition bonuses
- Other forms of discretionary compensation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
