Patient Registration Coordinator (Bilingual)

Community Dental Partners•Nacogdoches, TX

2d•Onsite

About The Position

Community Dental Partners is revolutionizing dental care for underserved patients by creating an amazing doctor, staff, and patient experience. We are committed to a culture of values and believe in a bigger picture where everyone has the tools, training, and support they need to work their best and bring their skills and service to their community. This role is the first line of customer service for all patients and visitors entering our office. We are looking for a happy, responsible individual who takes initiative. This individual is a team player and sets the mood for patients as they enter the office. The Patient Registration Coordinator has the opportunity to bring a smile to the patients and provide them with a wonderful patient experience. This role provides the bridge between the front and back of the office, supporting the patient, staff, and doctors in many different ways. If you like to make connections with people, this is the right position for you!

Requirements

High school diploma or GED preferred.
Dental Experience is Required
Customer Service Skills – must be able to provide excellent patient service to ensure their dental needs are being met.
Multi-Tasker – ability to prioritize and address multiple demands concurrently.
Communication – must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary.
Team Mindset – the ability to work within a team for the good of the patient.
Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues.

Nice To Haves

Bilingual

Responsibilities

Greet patients upon arrival
Obtain insurance information, review it for accuracy, and route it to the appropriate staff member.
Hand out paperwork to the patient according to their needs, handle routine questions, and review the paperwork for accuracy when it is turned in.
Change and update patient(s) status in the computer according to established guidelines.
Verify insurance and frequencies when needed.
Assist with attaching payments, sending claims, checking billable x-rays.
Clean/maintain front office area/lobby.
Perform other duties as assigned.