Patient Registration Coordinator (Bilingual)

Community Dental Partners•Weatherford, TX

1d•Onsite

About The Position

Community Dental Partners is revolutionizing dental care for underserved patients by creating an amazing doctor, staff, and patient experience. They are committed to a culture of values, believing in a bigger picture where everyone has the tools, training, and support to work their best and bring their skills and service to their community. Their core values are built on treating patients, team members, and work like GOLD, emphasizing passion, teamwork, and excellence. The Patient Registration Coordinator serves as the first line of customer service for all patients and visitors. This role requires a happy, responsible individual who takes initiative and is a team player, setting a positive mood for patients entering the office. The coordinator has the opportunity to provide a wonderful patient experience and acts as a bridge between the front and back office, supporting patients, staff, and doctors in various ways. It is an ideal position for someone who enjoys making connections with people.

Requirements

High school diploma or GED preferred.
Customer Service Skills – must be able to provide excellent patient service to ensure their dental needs are being met.
Multi-Tasker – ability to prioritize and address multiple demands concurrently.
Communication – must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary.
Team Mindset – the ability to work within a team for the good of the patient.
Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues.

Nice To Haves

Dental Experience is Preferred but NOT Required

Responsibilities

Greet patients upon arrival
Obtain insurance information, review it for accuracy, and route it to the appropriate staff member.
Hands out the paperwork to the patient according to their needs handles routine questions and reviews the paperwork for accuracy when it is turned in.
Change and update patient(s) status in the computer according to establishes guidelines
Verifying insurance and frequencies when needed.
Assist with attaching payments, sending claims, checking billable x-rays
Clean/maintain front office area/lobby
Perform other duties as assigned