Patient Registration Coordinator (Bilingual)

Community Dental Partners•Cleburne, TX

1d•Onsite

About The Position

The Patient Registration Coordinator serves as the initial point of contact for all patients and visitors to the office. The role requires a happy, responsible, and proactive individual who is a team player and sets a positive tone for patients entering the office. This position offers the opportunity to enhance the patient experience by providing a welcoming atmosphere and support. The coordinator acts as a crucial link between the front and back office, assisting patients, staff, and doctors in various capacities. It is ideal for individuals who enjoy making connections with people.

Requirements

High school diploma or GED preferred
Customer Service Skills – must be able to provide excellent patient service to ensure their dental needs are being met
Multi-Tasker – ability to prioritize and address multiple demands concurrently
Communication – must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary
Team Mindset – the ability to work within a team for the good of the patient
Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues

Nice To Haves

Dental Experience is Preferred but NOT Required

Responsibilities

Greet patients upon arrival
Obtain insurance information, review it for accuracy, and route it to the appropriate staff member
Hand out paperwork to patients according to their needs, handle routine questions, and review paperwork for accuracy when submitted
Change and update patient(s) status in the computer according to established guidelines
Verify insurance and frequencies when needed
Assist with attaching payments, sending claims, checking billable x-rays
Clean/maintain front office area/lobby
Perform other duties as assigned