Patient Registration Associate - Mother/Baby

Highland Hospital • Rochester Hills, MI

5d • $17 - $23 • Onsite

About The Position

Highland Hospital, a 261-bed community teaching hospital and affiliate of the University of Rochester Medical Center, is recruiting for experienced Patient Registration Associates to join their Family Maternity Center. The Family Maternity Center has 10 labor beds, 30 post-partum beds, and a special care nursery, caring for higher risk situations. This position can be either full-time or part-time and has a commitment to primarily evenings and nights, but is a mix of days/evenings/nights, including every other weekend and 50% of the holidays.

Requirements

• High school diploma or GED required
• Minimum 2 years customer service experience required
• Previous experience in a medical office or healthcare setting preferred
• Able to utilize computer programs
• Answer multiple phone lines
• Operate fax/copier machines
• Interact with customers in a positive manner
• Assemble charts in an orderly designated fashion
• Good communication skills (both written and verbal)
• Computer skills (HBOC, CIS)
• Able to multi-task and follow directions
• Provide excellent customer service

Nice To Haves

• Associate’s degree preferred
• Medical terminology preferred

Responsibilities

• Patient reception and assistance
• Patient registration
• Chart preparation
• Patient tracking
• Support of nursing and patient tech staff
• Commitment to customer satisfaction which include: patients, family members, physician offices, hospital departments, surgeons, anesthesiologists, other providers, and nursing staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED