Patient Registration Associate 2

Highland Hospital•Rochester Hills, MI
•$20 - $26

About The Position

Performs full range of duties related to processing patient information for visits which may include: reception, registration, appointment scheduling, electronic medical records management and telephone management. Responsible for accurate and timely input of collected information into the hospital information systems. Specializes in certain functions: answering phones, checking in and checking out patients, verifying demographics, navigation through Electronic Medical Records as it relates to the PRA role, complex scheduling, referrals, and monitors and assures that all functions are completed in an accurate, efficient, and customer friendly manner. May assist in training peers and/or less experienced support staff.

Requirements

  • High school diploma or GED; or equivalent experience
  • Two (2) years previous office experience
  • Ability to use various hospital information systems (eRecord, etc.)
  • Microsoft Outlook, and Word is desirable

Nice To Haves

  • medical office experience preferred

Responsibilities

  • Reception
  • Registration
  • Appointment scheduling
  • Electronic medical records management
  • Telephone management
  • Accurate and timely input of collected information into hospital information systems
  • Answering phones
  • Checking in and checking out patients
  • Verifying demographics
  • Navigation through Electronic Medical Records as it relates to the PRA role
  • Complex scheduling
  • Referrals
  • Monitoring and assuring all functions are completed in an accurate, efficient, and customer friendly manner
  • Assisting in training peers and/or less experienced support staff
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