Non-Clinical - Health and Information Management - Patient Registrar

Bestica • Los Angeles, CA

2d • Onsite

About The Position

Enables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts. Calculates and secures patient liability, including copayments, coinsurance and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician and hospital’s needs are met.

Requirements

• Excellent written and verbal communication skills.
• Demonstrated attention to detail.
• Good English speaking, spelling, reading and Mathematical skills.
• Ability to learn quickly and follow directions.
• Strong Computer skills and Knowledge in Word, Excel and ability to maneuver through multiple screens in a timely manner.
• One-year experience in a high-volume healthcare facility or medical office setting with strong computer and customer service experience.
• Insurance and billing experience strongly required.
• Stringent adherence to all HIPAA laws.
• Strong typing skills 45 and up wpm.
• Strong analytical skills, problem solving. The ability to act and decide accordingly.
• Excellent Customer service and phone skills with a background in the medical industry.
• High school graduate or equivalent.
• Drivers License.
• Ability to travel to off-site locations (Outpatient only).

Nice To Haves

• 1+ year of medical office /hospital/medical billing work experience.
• Medical terminology knowledge.
• Bilingual Spanish or Chinese (Mandarin).
• LA City Fire Card within 6 months of employment (PHGSH only).

Responsibilities

• Perform all tasks related to registration and pre-registration of outpatient and inpatient accounts.
• Calculate and secure patient liability, including copayments, coinsurance and deductibles.
• Communicate effectively with staff, patients, guarantors, insurance companies, and physicians.
• Travel to off-site locations (Outpatient only).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED