This position provides patients with a seamless first interaction and ensures their needs are met with efficiency and care. The right candidate will uphold Grand River’s reputation with a polished and professional approach. The Patient Registrar will oversee responsibilities such as Perform registration duties, greet and check in patients, and manage switchboard and reception activities. Answer and transfer phone calls, deliver messages, connect patients with the right staff or departments, and use established emergency phone protocols. Announce pages and alerts through the overhead system when necessary. Record admissions for outpatient and emergency visits by interviewing patients/guarantors and entering data into the EMR. Assist visitors by providing directions and clarifying policies, payment responsibilities, and patient rights. Handle general patient inquiries, confirming that required demographic and insurance information is obtained and correctly entered into the medical record. Review coverage and determine the payer source for services provided.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed