Patient Quality Care Specialist - Part Time - Onsite Plano, TX

Human Coalition • Plano, TX

15d • Onsite

About The Position

The Patient Quality Care Specialist / Receptionist supports the Client Services team with the clinic’s daily administrative operations and monitors data quality to support consistent patient care. This part-time, onsite role is based in Plano, Texas and offers flexible hours, with a schedule of 20 hours per week. The position provides phone coverage, manages client appointments and check-ins, reviews patient records and monthly reports, monitors clinic supplies, coordinates material assistance orders for patients, and provides administrative support to management and staff. The role is classified as non-exempt and reports to the Practice Manager. It has no supervisory responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties may change as needed.

Requirements

• Passionately align with the mission and vision of Human Coalition.
• Ability to work in a fast-paced, changing environment.
• Desire to serve others.
• Excellent verbal and written communication skills.
• Strong computer skills.
• Strong organizational and administrative skills.
• Self-motivated, able to multitask, and goal-focused.
• Ability to work well in a team environment.
• At least one year of office administration experience.
• Experience with organization and detailed task management.

Responsibilities

• Provide phone coverage for the clinic.
• Schedule client appointments, greet clients, and check them in for appointments.
• Oversee and inspect the accuracy of data in patient medical files.
• Use the client management system to inspect and close out monthly reports.
• Evaluate clinic supply needs monthly to maintain proper inventory.
• Coordinate the ordering and delivery of material assistance orders for patients.
• Provide administrative support to management and other staff.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed