About The Position

The Patient Observer provides continuous video monitoring as an additional patient-safety measure for patients at high risk for falls, confusion, impaired mobility, or other concerns. The role requires effective communication and cooperation with coworkers, clinical staff, patients, and their families, a thorough understanding of the monitoring process, and effective use of camera-monitoring equipment. The Patient Observer must complete the iObserver competency assessment. The position is in the Continuous Video Monitoring Unit and is typically performed in a clinical environment. The schedule is three 12-hour night shifts, 7:00 p.m. to 7:30 a.m., including every other weekend and holiday. No experience is required; comprehensive on-the-job training is provided. The minimum hiring rate is $15.25, with increased rates for experienced individuals and shift differentials of up to $3 for evening, night, and weekend shifts. Geisinger also advertises up to $40,000 in financial support to become a nurse. The Patient Observer is accountable for satisfying job-specific obligations and complying with organizational policies and procedures. Department-specific orientation competencies and skills are essential to performing the role.

Requirements

  • High school diploma or equivalent (GED).
  • Complete the iObserver competency assessment.
  • Demonstrate effective communication and cooperation with coworkers, staff, patients, and patients' families.
  • Understand the monitoring process and use camera-monitoring equipment effectively and efficiently.
  • Skills in clinical work, communication, computer literacy, interpersonal communication, and teamwork.

Responsibilities

  • Redirect impulsive and harmful behavior.
  • Maintain ongoing, high-level surveillance of patients' behavior and notify nursing staff and clinicians of changes or when a patient requires assistance.
  • Initiate and discontinue monitoring equipment upon patient admission, transfer, or discharge.
  • Troubleshoot monitors with nursing staff and contact clinical engineering or IT as appropriate.
  • Maintain continuous video surveillance of multiple patients at once unless otherwise instructed by nursing staff.
  • Call for assistance when unable to redirect a patient or when there is a potential for self-injury.
  • Participate in shift reports at the beginning and end of the shift, including communicating pertinent information to the Registered Nurse at shift end.
  • Talk with patients and use conversation to keep them focused.
  • Maintain confidentiality of information concerning patients, clinicians, employees, and visitors.
  • Develop cooperative relationships with nursing and clinical staff and respond to healthcare providers' requests.

Benefits

  • Medical, dental, and vision benefits starting on day one, with three medical plan choices and an expanded network for out-of-area employees and dependents.
  • Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account.
  • Company-paid life insurance and short- and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off plan with accrual described as allowing employees to accrue time quickly.
  • Up to $5,000 in tuition reimbursement per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance, parental leave pay, military leave pay, and free Care.com membership with discounted backup care.
  • Employee Assistance Program offering care referrals, free legal guidance, mental health visits, work-life support, digital self-help tools, and more.
  • Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
  • On-the-job training and education.
  • Professional growth and advancement opportunities.
  • Support and mentorship from nursing leaders.
  • Employee referral incentive program.
  • Up to $3 shift differentials for evening, night, and weekend shifts.
  • Up to $40,000 in financial support to become a nurse.
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