PATIENT OBSERVATION (PART TIME)

Compass Group • Warren, MI

4d • Onsite

About The Position

TouchPoint Support Services is hiring part-time Patient Observers at Henry Ford Warren in Warren, Michigan. The role provides visual and audible observation of assigned patients under the direction of a Registered Nurse and unit manager. Patient Observers help maintain a safe, orderly environment, respond compassionately to patient needs, and promptly report concerns or emergencies to nursing staff.

The schedule is Monday through Friday, with hours that may vary, and rotating weekends and holidays. The fixed pay rate is $15.00 per hour. Previous related experience is preferred, and training is available. A high school diploma, GED, or equivalent is required. Current CPR/AED or Basic Life Support Healthcare Provider certification is required within 30 days of hire if required at the facility.

The position requires prolonged standing or walking, bending, stooping, reaching, and lifting up to 50 pounds. Part-time associates are offered a retirement plan, associate shopping program, health and wellness programs, a discount marketplace, identity theft protection, pet insurance, and voluntary benefits. Paid and/or unpaid time off may also be available in accordance with applicable law.

Requirements

• High school diploma, GED, or equivalent.
• Current CPR/AED or Basic Life Support Healthcare Provider certification within 30 days of hire, if required at the facility.
• Ability to walk or stand for prolonged periods.
• Ability to bend, stoop, reach overhead, and lift up to 50 pounds.
• Part-time availability for a Monday-through-Friday schedule with variable hours and rotating weekends and holidays.

Nice To Haves

• One to two years of previous experience is preferred; related experience is preferred, and training is available.

Responsibilities

• Visually and audibly monitor the assigned patient's condition and behavior at all times.
• Complete observation reports at established intervals.
• Provide compassionate, hospitable, cheerful, and supportive service to patients, visitors, staff, and colleagues.
• Remain at the assigned patient's bedside unless relieved by an appropriate staff member.
• Verbally redirect patients from at-risk behaviors.
• Seek help promptly when a patient appears to be in medical distress or poses a threat, and escalate concerns to assigned medical professionals.
• Collaborate in identifying and reporting patient safety issues; maintain a safe patient environment, report hazards to the charge nurse, and remove visible hazards when appropriate.
• Help calm or reorient patients who are agitated or confused.
• Help keep the patient's room safe and orderly.
• Accompany patients when diagnostic testing is required.
• Immediately summon nursing staff when a patient needs assistance or nursing intervention, exhibits unusual behavior or verbalizations, or engages in potentially dangerous behavior; report concerning conversations to the nurse.
• Participate in handoffs by sharing pertinent patient information and behavior when arriving on the unit and completing the shift assignment.
• Coordinate coverage with the nurse during meal breaks and inform the nurse before leaving the patient for any reason.
• Assist with ordering dietary trays and setting up meal trays; provide basic positioning assistance; and assist with wheelchair rides or ambulation when the patient is stable and the assigned nurse has determined the gait is safe.
• Respond rapidly and thoroughly to emergencies and special needs.
• Accept suggestions and direction from supervisors and hospital staff.
• Follow department policies and procedures, including attendance, break, behavior, dress, personal hygiene, and safety codes.
• Honor confidentiality and other regulatory requirements.
• Participate in department and hospital education programs.
• Assist other associates as necessary and perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Paid and/or unpaid time off may be available in accordance with applicable federal, state, and local laws.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED