Patient Observation Assistant (Part Time)

Compass Group • Novi, MI

5d • Onsite

About The Position

TouchPoint Support Services, part of Compass Healthcare, is hiring a part-time Patient Observation Assistant at Henry Ford Providence Novi in Novi, Michigan. The role provides visual and audible observation of assigned patients under the direction of a Registered Nurse and unit manager. The assistant monitors patient condition and behavior, supports patient safety, responds to needs, and promptly escalates medical distress or concerning behavior to nursing staff. The position pays $15.00–$18.00 per hour. Days and hours may vary, and the schedule includes rotating weekends and holidays. Previous related experience is required; one to two years of experience is preferred.

Requirements

• High school diploma, GED, or equivalent.
• Previous related experience required.
• Current CPR AED or Basic Life Support Healthcare Provider (BLS-HCP) certification required within 30 days of hire if required at the facility.
• Ability to walk or stand for prolonged periods.
• Ability to bend, stoop, reach upward, and lift up to 50 pounds.
• Must be able to perform essential functions satisfactorily, with or without reasonable accommodation.

Nice To Haves

• One to two years of previous experience is preferred.

Responsibilities

• Visually and audibly monitor the assigned patient's condition and behavior at all times, and complete observation reports at established intervals.
• Remain at the patient's bedside unless relieved by an appropriate staff member; arrange coverage for meal breaks and inform the nurse before leaving the patient for any reason.
• Compassionately respond to patient needs and interact hospitably and supportively with staff, patients, visitors, and colleagues.
• Verbally redirect patients from at-risk behaviors and assist in calming or reorienting patients who are agitated or confused.
• Seek help promptly when a patient appears to be in medical distress or poses a threat, and escalate concerns to assigned medical professionals.
• Participate in identifying and reporting patient safety issues; keep the patient's environment safe, remove visible hazards, and report hazards to the charge nurse.
• Summon nursing staff immediately when a patient needs assistance, control, or nursing intervention, exhibits unusual behavior or verbalizations, or displays potentially dangerous behavior or concerning conversations.
• Accompany patients to diagnostic testing when required.
• Assist with ordering and setting up meal trays, basic patient positioning, and wheelchair rides or ambulation when the patient is stable and the assigned nurse has determined the gait is safe.
• Participate in hand-offs by sharing pertinent patient information and behavior when arriving on the unit and completing the shift assignment.
• Respond rapidly and thoroughly to emergencies and special needs.
• Follow department policies, procedures, attendance and safety codes, confidentiality requirements, and other regulatory requirements; participate in department and hospital education programs.
• Accept direction and suggestions from supervisors and hospital staff, assist other associates as necessary, and perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Eligible associates may receive paid and/or unpaid time off in accordance with applicable federal, state, and local laws.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED