PATIENT OBSERVATION (FULL TIME AND PART TIME)

Compass Group • Indianapolis, IN

4d • Onsite

About The Position

The Patient Observation associate provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager. The role supports patient safety and hospitality at Ascension Health hospitals, responding to patient needs and escalating concerns to nursing staff and other medical professionals.

The associate monitors patient condition and behavior, remains with the assigned patient unless appropriately relieved, completes observation reports, and helps maintain a safe and orderly patient environment. Duties also include redirecting and calming patients, accompanying them to diagnostic testing, assisting with basic positioning and meal setup, and helping with wheelchair rides or ambulation when the patient is stable and cleared by the nurse. The associate communicates relevant observations during handoffs, responds to emergencies, and follows department and hospital policies, confidentiality requirements, and safety codes.

The position is offered in both full-time and part-time schedules. Days and hours may vary across first, second, and third shifts. The listed fixed pay rate is $16.00 per hour.

Requirements

• High school diploma, GED, or equivalent is required.
• Current CPR AED or Basic Life Support Healthcare Provider (BLS-HCP) certification is required within 30 days of hire if required at the facility.
• Ability to walk or stand for prolonged periods, bend, stoop, reach upward, and lift up to 50 pounds.

Nice To Haves

• One to two years of previous experience; previous related experience is preferred.

Responsibilities

• Visually and audibly monitor the assigned patient's condition and behavior at all times, and complete observation reports at established intervals.
• Remain at the patient's bedside unless relieved by an appropriate staff member; arrange coverage for meal breaks and inform the nurse before leaving the patient for any reason.
• Compassionately respond to patient needs and interact hospitably and supportively with staff, patients, visitors, and colleagues.
• Verbally redirect patients from at-risk behaviors and assist in calming or reorienting patients who are agitated or confused.
• Seek help promptly when a patient appears to be in medical distress or poses a threat, escalate concerns to assigned medical professionals, and immediately summon nursing staff for assistance or unusual behavior or verbalizations.
• Identify and report patient safety issues, maintain a safe patient environment, report hazards to the charge nurse, and remove visible hazards as appropriate.
• Help keep the patient's room safe and orderly.
• Accompany patients when diagnostic testing is required.
• Assist with ordering dietary trays and setting up meal trays, basic patient positioning, and wheelchair rides or ambulation when the patient is stable and the assigned staff nurse has determined the gait is safe.
• Respond rapidly and thoroughly to emergencies and special needs.
• Participate in handoffs by sharing pertinent patient information and behavior when arriving on the unit and at the end of the shift assignment.
• Accept direction and suggestions from supervisors and hospital staff, follow department policies and procedures, and comply with attendance, break, behavior, dress, hygiene, and safety codes.
• Maintain confidentiality and comply with other regulatory requirements.
• Participate in department and hospital education programs.
• Assist other associates as necessary and perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time associates also receive Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
• Associates may be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED