PATIENT OBSERVATION (FULL TIME AND PART TIME)

Compass Group • Indianapolis, IN

5d • Onsite

About The Position

TouchPoint Support Services is hiring full-time and part-time Patient Observers at Ascension St Vincent Indianapolis Hospital in Indianapolis, Indiana. The role provides visual and audible observation of assigned patients under the direction of a Registered Nurse and unit manager. Patient Observers remain with their assigned patient, monitor condition and behavior, help maintain a safe and orderly room, and promptly notify nursing staff of medical distress, unusual behavior, safety concerns, or other needs. The fixed pay rate is $15.00 per hour. Schedules and hours may vary across first, second, and third shifts; further details are provided during the interview.

Requirements

• High school diploma, GED, or equivalent.
• Current CPR AED or Basic Life Support Healthcare Provider (BLS-HCP) certification is required within 30 days of hire if required at the facility.
• Ability to walk or stand for prolonged periods, bend, stoop, reach upward, and lift up to 50 pounds.

Nice To Haves

• Previous related experience is preferred; one to two years of previous experience is preferred.

Responsibilities

• Visually and audibly monitor the assigned patient's condition and behavior at all times, and complete observation reports at established intervals.
• Remain at the assigned patient's bedside unless relieved by an appropriate staff member; coordinate coverage for meal breaks and inform the nurse before leaving for any reason.
• Verbally redirect patients from at-risk behaviors and assist with calming or reorienting patients who are agitated or confused.
• Seek help promptly if a patient appears to be in medical distress or poses a threat, escalate concerns to assigned medical professionals, and immediately summon nursing staff when assistance or intervention is needed.
• Immediately report potentially dangerous behavior, concerning conversations, unusual behavior, or verbalizations to the nurse.
• Help identify and report patient safety issues, maintain a safe patient environment, report hazards to the charge nurse, and remove visible hazards as appropriate.
• Assist with keeping the patient's room safe and orderly.
• Accompany patients when diagnostic testing is required.
• Assist patients with ordering dietary trays and setting up meal trays; help with basic positioning, wheelchair rides, and ambulation only when the patient is stable and the assigned staff nurse has determined the gait is safe.
• Respond rapidly and thoroughly to emergencies and special needs.
• Provide compassionate, hospitable, cheerful, and supportive service to staff, patients, visitors, and colleagues.
• Participate in handoffs of pertinent patient information and behavior when arriving on the unit and at the end of the shift assignment.
• Accept direction and suggestions from supervisors and hospital staff; assist other associates and perform other duties as assigned.
• Follow department policies and procedures, including attendance, break, behavior, dress, personal hygiene, safety, confidentiality, and regulatory requirements.
• Participate in department and hospital education programs.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions additionally offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
• Associates may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED