Patient Nurse Navigator - Atrium Health Liver Care and Transplant, Huntersville, NC.
About The Position
The patient nurse navigator in a liver care clinic plays a vital role in ensuring seamless patient care, efficient clinic operations, and effective communication among healthcare providers. Their responsibilities encompass a range of tasks aimed at supporting patients throughout their treatment journey and facilitating coordination within the care team. Overall, the patient nurse navigator is essential in promoting patient-centered care, enhancing clinic efficiency, and supporting both patients and providers in the liver care clinic. Atrium Health Liver Care and Transplant serves as a premier facility committed to delivering thorough care for individuals with liver disorders, as well as patients requiring transplantation. Our multidisciplinary team utilizes advanced diagnostic and treatment modalities, offering both inpatient and outpatient services focused on personalized patient care. The clinic fosters a collaborative environment, supporting patients and families throughout their liver health journey, from initial evaluation to post-transplant follow-up. We are committed to excellence in clinical outcomes, patient education, and compassionate support, ensuring every individual receives the highest standard of care. We welcome you to join our Ambulatory Nursing team at Atrium Health Greater Charlotte! Across our 14-county region, we provide comprehensive care in over 600 locations in an array of settings including Primary Care, Urgent Care, Infusion, Cardiology, Neurosciences, Orthopedics, Women’s Health, Pediatrics, Musculoskeletal, Oncology, Behavioral Health, Virtual Care, and various other medical specialties. We aim to be the Best Place to Care for our nursing team by fostering a culture that embodies collaboration, elevates the voice of our clinical teammates through professional governance, and promotes excellence in nursing clinical quality outcomes through evidence-based practice. With such a broad network of care locations and exciting growth in the Ambulatory space, we are confident you will find Atrium Health is the perfect place for you to grow in your career while serving the patients and communities that count on us. At Advocate Health, being a nurse means more than delivering exceptional clinical care—it means leading with purpose, compassion, and boldness. As part of our One Advocate Nurse community, you’ll join a unified team committed to lifting others up, embracing innovation, and creating inclusive spaces where everyone can thrive. You’ll be empowered to think boldly, collaborate with humility, and drive change through fearless curiosity. Whether you're at the bedside, in the community, or advancing care through research and education, you’ll help shape the future of health—because here, we’re redefining care for you, for us, for all. Your feedback matters. Every nurse’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.
Requirements
- Completion of an accredited or approved program in nursing
- Registered Nurse license issued by the state in which the teammate practices
- Current certification in BLS
- BSN required
- Prior experience in transplant, nephrology, hepatology, or complex chronic disease management
- Strong care coordination, triage, and patient education skills
- Experience working in an outpatient specialty clinic setting
Nice To Haves
- MSN preferred
Responsibilities
- Assist in managing patient flow, scheduling appointments, and preparing clinic rooms for consultations.
- Coordinate with the medical team to ensure timely completion of diagnostic tests and procedures.
- Maintain accurate documentation of patient visits and follow-up plans.
- Serve as the primary point of contact for patients, answering questions and providing education about liver conditions and treatment options.
- Guide patients through the care continuum, including referrals, insurance processes, and post-visit follow-up.
- Identify and address barriers to care, such as transportation issues or medication access.
- Facilitate communication between patients and providers, ensuring that patient concerns are promptly relayed and addressed.
- Assist providers by gathering relevant patient history and coordinating multidisciplinary team meetings as needed.
- Support providers in implementing care plans and monitoring patient outcomes.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
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What This Job Offers
Job Type
Full-time
Number of Employees
5,001-10,000 employees
