Patient Navigator - Greely, CO

HALO Diagnostics•Greeley, IA

4d•$25 - $32•Onsite

About The Position

The Patient Navigator (Patient Support & Phlebotomy) guides patients through hereditary cancer genetic testing and related diagnostic care. The role combines patient education, care coordination, partner-site support, scheduling, follow-up, and specimen collection. The Patient Navigator serves as a primary point of contact for patients and partner sites, helping people understand testing and next steps while coordinating with clinicians and operational teams to provide a seamless, compassionate, high-quality experience. The position supports partner-clinic workflows and adapts to changing clinic needs, schedules, and priorities. It includes performing venipuncture, collecting and handling blood specimens, documenting in EMR/EHR systems, and supporting insurance verification and authorization processes. The role requires compliance with clinical protocols, safety standards, HIPAA, and other applicable requirements. This is a full-time, in-person position in Greeley, Colorado, scheduled Monday through Friday, 8:00 AM to 5:00 PM, with no weekends, nights, or holidays. The stated compensation range is $25.00–$32.00 per hour. A comprehensive benefits package, stock options, training, and professional growth opportunities are offered.

Requirements

Nationally certified phlebotomist with strong venipuncture skills.
At least 2 years of clinical experience in a front-office or back-office setting.
At least 2 years of experience with insurance verification and prior authorizations.
Current BLS certification.
Experience with diagnostic or genetic specimen collection.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Valid driver’s license and reliable transportation if travel is required.
Ability to stand, walk, and move throughout the clinic for extended periods.
Ability to perform venipuncture and specimen handling, including fine motor tasks.
Ability to lift and move supplies and equipment weighing up to approximately 25 pounds.
Ability to communicate clearly and effectively with patients, families, and staff, verbally and in writing.
Ability to follow infection-control, safety, and clinical protocols.

Nice To Haves

CMA or RMA certification.
At least 2 years of experience in an outpatient clinic or patient service center.
Experience in genetics, oncology, women’s health, or specialty diagnostics.
Experience with EMR/EHR systems and strong documentation skills.
Prior high-touch, patient-facing healthcare experience.
Healthcare students or candidates pursuing clinical careers are encouraged to apply.

Responsibilities

Guide patients through the hereditary cancer genetic testing process from start to finish.
Provide clear, compassionate education about testing, procedures, and next steps.
Serve as the primary patient contact and conduct structured consultations.
Build relationships with partner-site staff, providers, and clinical teams, and support integration with partner-clinic workflows.
Adapt to changing clinic needs, schedules, and priorities while maintaining service quality.
Coordinate patient cases, scheduling, follow-ups, and workflows; provide timely callbacks and communication.
Identify and help resolve barriers to testing or completion, including scheduling, insurance, and workflow issues.
Perform venipuncture and collect blood specimens for genetic testing.
Ensure correct patient identification, specimen labeling, handling, and transport.
Follow clinical protocols, safety standards, infection-control practices, and compliance requirements.
Maintain accurate documentation in EMR/EHR systems and ensure HIPAA compliance and accurate data entry.
Build expertise in genetic testing workflows, insurance processes, and patient eligibility.
Support insurance verification and authorization processes as needed.
Respond to patient questions and concerns with empathy and clarity.
Help create a welcoming, professional, and supportive patient environment and support solutions that improve completion and outcomes.