Patient Navigator - Belvidere and Stanhope, NJ

Crossroads Treatment Centers•Belvidere, NJ

20d•Onsite

About The Position

Crossroads Treatment Centers is seeking a Patient Navigator to join their team. This role is crucial in assisting patients with opioid use disorder by helping them understand treatment options and resources, serving as a link between patients and care providers, and coordinating multidisciplinary care. The Patient Navigator will follow patients throughout their care continuum, including inpatient admissions, and collaborate with care management teams. They will also be involved in outreach efforts to build relationships with healthcare professionals and community organizations, and assist with stocking supplies and supporting the Patient Ambassador team. Crossroads Treatment Centers is dedicated to providing accessible, high-quality, evidence-based medication-assisted treatment (MAT) to combat the opioid epidemic and support long-term recovery.

Requirements

Must hold one of the following credentials/experiences: RN, LPN, or BSW Bachelor’s Degree WITH at least 2 years of lived addiction experience.
Associate's degree or CMA WITH 4 years of lived addiction experience.

Responsibilities

Greeting patients and answering clinic phones.
Assisting patients in understanding their treatment options and resources.
Serving as an essential link between patients and all other care.
Facilitating appointments for consults and support services within established service standards, including social workers, physician, etc.
Coordinating multidisciplinary planning conferences, developing concise patient summaries for use by the care team, and documenting recommendations made utilizing standardized care protocols in accordance with nationally recognized care guidelines.
Following patients throughout the care continuum, including inpatient admissions, and collaborating with inpatient care management.
Working with staff and others to collect data, track outcomes, and support strategic planning processes.
Responsible for outreach efforts to establish and maintain positive working relationships with physicians, office staff, nurses, social services.
Assisting Center in stocking supplies and Patient Ambassador team.
Other duties as assigned.

Benefits

Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education.
Opportunity to save lives everyday!
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm subscription for all employees