Patient Navigator

Human Resources • Colorado Springs, CO

6d

About The Position

Spring Grove Recovery Center is seeking a compassionate and organized Patient Navigator/Case Manager to support patients throughout residential treatment and discharge planning. The position coordinates care, addresses barriers to recovery, and connects patients with community resources to promote successful transitions and long-term recovery.

Requirements

• Minimum one year of experience in case management, behavioral health, substance use disorder treatment, or human services preferred.
• Knowledge of community resources, discharge planning, and addiction recovery services.
• Strong communication, organizational, problem-solving, and documentation skills.
• Ability to maintain confidentiality and professional boundaries, and work collaboratively with multidisciplinary teams.
• Basic computer skills.
• Must meet applicable state regulatory, background screening, and training requirements.

Nice To Haves

• Bachelor's degree in Social Work, Psychology, Human Services, Counseling, or a related field preferred.
• Certified Addiction Technician (CAT), Certified Addiction Specialist (CAS), or Licensed Addiction Counselor (LAC) preferred, but not required.
• Experience with electronic medical records preferred.

Responsibilities

• Assess patient needs related to housing, employment, finances, legal matters, healthcare, and community resources.
• Coordinate aftercare services, referrals, and discharge planning to ensure continuity of care.
• Assist patients with FMLA, short-term disability, court documentation, and other necessary paperwork.
• Communicate with approved family members, employers, referral sources, and outside agencies while maintaining confidentiality.
• Maintain accurate and timely case notes and documentation in the electronic medical record (EMR).
• Collaborate with clinical staff, Patient Navigators, and other treatment team members to support patient progress.
• Participate in treatment team meetings and provide updates regarding discharge readiness and patient needs.
• Coordinate discharge schedules and communicate updates to support patient transitions and census management.
• Follow HIPAA requirements, facility policies, and applicable state regulations.
• Perform additional duties as assigned.

Benefits

• Paid Time Off (PTO)
• Paid Sick Time
• 401(k) Retirement Plan
• Medical Insurance
• Dental Insurance
• Vision Insurance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed