Patient Navigator – Orthopedics – Days

NewYork-Presbyterian Hospital•New York, NY

2d•$21 - $34•Onsite

About The Position

The Patient Navigator functions as the primary care coordinator for patients and collaborates with key clinical and administrative staff to ensure comprehensive care and treatment. Responsibilities include, but are not limited to, coordinating appointments, providing logistical support, facilitating the collection of medical records, verifying insurance and financial information while acting as a liaison between the patient and the medical team. In addition, the Patient Navigator helps to identify barriers that may be preventing patients from receiving timely and high-quality healthcare treatment and working to find solutions to those barriers. This is a full-time Monday – Friday 9:00AM – 5:00PM day shift position located at NewYork-Presbyterian/Brooklyn Methodist Hospital. All roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses.

Requirements

High School Diploma or GED
Demonstrates an understanding of population-based disease management including community resources
Demonstrates an ability to function independently in a goal directed manner while communicating effectively with patient, family, significant others and providers at all levels
Demonstrates sensitivity to patient/family belief systems, ethnicity and culture as well as socioeconomic background

Nice To Haves

Bilingual language skills
Bachelor’s Degree preferred
Experience in a healthcare setting working directly with patients

Responsibilities

Coordinate appointments
Provide logistical support
Facilitate the collection of medical records
Verify insurance and financial information
Act as a liaison between the patient and the medical team
Identify barriers that may be preventing patients from receiving timely and high-quality healthcare treatment
Work to find solutions to those barriers