Patient Navigator - Oncology Clinic (Oak Lawn)
About The Position
The Patient Navigation position offers individualized assistance to patients, families and caregivers to overcome healthcare barriers. Patient Navigators work in a variety of settings—community, hospital, home, primary care, and tertiary care. It is their top priority to make their patients feel comfortable and guided throughout their journey. Advocate Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. As a Patient Navigator, you’ll play a vital role on the care team – supporting and connecting with patients, survivors, families and healthcare providers, to ensure a seamless, compassionate experience every day. As a key member of the ambulatory care team, you will: Coordinate appointments with providers for a timely delivery of diagnostic and treatment services. Monitor patient satisfaction with their cancer experience and works with team(s) to address any identified issues or barriers. Advocates on behalf of the patient and empower the patient to self-advocate. Ensures that appropriate medical records are available at scheduled appointments. Arranges transportation assistance with available resources. Advocate Christ Medical Center Hematology/Oncology in Oak Lawn, IL, delivers comprehensive cancer care to patients across South Chicagoland. Our multidisciplinary program supports patients through the full cancer continuum, including diagnosis, infusion therapy, survivorship, and coordination of complex treatment plans. Our team provides care for a broad range of hematologic and oncologic conditions, offering services such as chemotherapy and immunotherapy administration, care coordination, patient education, and symptom management. We work closely with surgical oncology, radiation oncology, and specialty services to ensure seamless, patient-centered care. Located on the Advocate Christ Medical Center campus, our clinic offers a collaborative, high-acuity environment with strong interdisciplinary support and a commitment to quality outcomes and compassionate care. Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.
Requirements
- Bachelor's degree in healthcare related field
- 2+ years of experience working in a medical setting with oncology patients and families.
- Ability to prioritize to work and work independently
Nice To Haves
- Healthcare and oncology experience a plus
Responsibilities
- Coordinate appointments with providers for a timely delivery of diagnostic and treatment services.
- Monitor patient satisfaction with their cancer experience and works with team(s) to address any identified issues or barriers.
- Advocates on behalf of the patient and empower the patient to self-advocate.
- Ensures that appropriate medical records are available at scheduled appointments.
- Arranges transportation assistance with available resources.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
