Patient Logistics Coordinator

UMC Health System

14d

About The Position

The Patient Logistics Coordinator in the Regional Transfer Center manages regional transfers and referrals from outlying regional healthcare facilities through a recorded phone line system. The role interacts closely with Patient Placement Center personnel, medical staff, regional facilities, and other hospital departments.

Requirements

• High school diploma or GED.
• At least one year of demonstrated use of basic medical terminology.
• Working knowledge of Microsoft Excel, Amion, and Teletracking.
• Effective communication and problem-solving skills.
• Excellent organizational skills and attention to detail.
• Ability to adapt to changes in workload and remain flexible when faced with interruptions.

Responsibilities

• Document and monitor regional transfer requests for admission, including complete and precise documentation of events and issues related to each request.
• Follow EMTALA requirements for incoming transfers.
• Connect appropriate physicians through a recorded line, using the Amion system to identify the physician on call.
• Use knowledge of patient medical conditions and treatment options to select the most appropriate physician or service for acceptance or consultation.
• Follow up on outstanding issues related to open transfers, including communicating information about active or inactive pending transfers during shift-change reports.
• Professionally and effectively manage multiple phone lines and transfer requests.
• Perform other related assigned duties.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED