Patient Journey Partner-External Contract

Roche • Lebanon, PA

3d

About The Position

The Patient Journey Partner (PJP) is an empowered leader and the local face of Roche, embedded in the Lebanese healthcare ecosystem. The role partners with stakeholders across a disease area to understand their needs and connect Roche’s capabilities with opportunities to co-create solutions that improve outcomes for patients, their communities, the healthcare ecosystem, and the organization. It is functionally agnostic and does not fit traditional Commercial/Sales or Medical Affairs structures; it has no profitability or sales objectives or incentives.

The PJP defines the disease-area strategy for the Lebanese healthcare system, brings external needs and opportunities into Roche, and brings Roche’s expertise, science, and knowledge into the ecosystem. The role serves as a trusted, primary but non-exclusive point of contact between stakeholders and Roche, shares stakeholder needs internally, prioritizes and secures resources, and drives solutions. It also partners with stakeholders to remove roadblocks, stewards Roche products through their lifecycle, and supports their appropriate use, including sharing product merits truthfully and in a balanced manner. The PJP can draw on local and network expertise and resources, including through collaboration with other PJPs. The position covers the South region, and only candidates based in the South will be considered.

Requirements

• University degree in Pharmacy.
• 4–6 years of experience in a pharmaceutical company in specialty selling.
• Fluency in Arabic and English.
• Well-rounded experience in product, medical, access, or account management.
• Strong business acumen and broad experience, for example in sales, marketing, medical affairs, or customer experience excellence.
• Candidates must be based in the South region.

Nice To Haves

• An advanced degree in life science and/or an MBA.
• Visionary ability to define and embed strategy for improved patient journeys.
• Entrepreneurial mindset and strong partnering capabilities, including coaching, consulting, listening deeply, questioning, and understanding.
• Growth mindset; ability to learn and unlearn quickly, take risks, experiment, and share learning with people inside and outside Roche.
• Integrity, including being open, honest, ethical, and genuine.
• Ability to act boldly on key decisions and opportunities, stop activities that do not add value, and say no when stakeholder value is not predictable or foreseen.

Responsibilities

• Define the strategy for the disease area within the Lebanese healthcare system.
• Work with partners to identify opportunities to transform patient outcomes and bring external perspectives into Roche; share Roche expertise, science, and knowledge with the ecosystem.
• Act as a trusted, primary but non-exclusive point of contact between stakeholders and Roche.
• Communicate patient and stakeholder community needs internally, prioritize and secure resources, and drive solutions that deliver outcomes faster.
• Partner with patient-journey stakeholders to remove roadblocks and unlock opportunities to deliver value for patients and the community.
• Steward Roche products through their lifecycle and support their appropriate use, including communicating product merits to healthcare professionals truthfully and in a balanced manner.
• Draw on local and network expertise and resources as needed, including by collaborating with other Patient Journey Partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level