Patient Hostel Attendant

Norton Sound Health Corp•Nome, AK

2d•$25 - $30•Onsite

About The Position

Provide a safe, comfortable place for patients who are awaiting delivery or other hospital services by maintaining a healthy environment. Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.

Requirements

General knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.
Knowledge of patient care principles, practices, standards and techniques
Knowledge of documentation requirements
Knowledge of regional and cultural values
Patient/customer service skills
Interpersonal skills
Good communication skills
Ability to manage their time and organize their work to ensure efficient performance.
Ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly.
Ability to understand and manage patient/customer confidentiality.
Above average communication and customer service skills
Housekeeping experience
Problem solving and critical thinking skills
Excellent interpersonal skills and teamwork
High School Diploma or GED
18 years of age
AK Food Workers Card within two weeks of hire
BLS within 3 months of hire
1 year of housekeeping or customer service experience
Pass attendant competencies
At least 2 total years of housekeeping or customer service experience
1 year must be as a PHA II
Certificate on Non-Acute Care Cleaning
25+ hours in Hospitality Front Desk skills training
AK Drivers License

Nice To Haves

Integrity
Cultural sensitivity and respect for traditional values
Continual learning and improving
Compassion
Teamwork and pride
Professionalism
Accountability
Cooperation with and consideration of others

Responsibilities

Check in and out patients who have been authorized to stay at the hostel, working closely with travel clerks, and assisting guests with transportation needs.
Assist with the assignment of guest rooms based on facility capacity.
Clean guest rooms according to the procedures outlined - disinfecting, dusting, and changing bedding.
Follow infection control procedures.
Wash, dry, fold and put away linens.
Assist with the purchasing of groceries and meal preparation for maternity patients and help with the distribution of meals for other guests.
Follow all food safety standards.
Provide guest services, to include: providing snacks, extra linens, movie rentals, etc.
Arrange guest services such as movie activities or guest outings.
Assist with the purchasing of guest groceries, and prepare foods as needed for guest activities.
Assist with developing guest education and resource materials for healthy choices.
Assist guests with transportation needs.
Document patient interactions as needed.
Perform other duties as assigned.