PHA - Afternoons

On Demand / New Day Recovery LLC•Niles, OH
•Onsite

About The Position

New Day Recovery is an inpatient drug and alcohol treatment center in Northeast Ohio. The Patient Healthcare Associate (PHA) supports patients during recovery by assisting with self-administration of medication, monitoring symptoms of substance withdrawal, checking vital signs, providing crisis support, and maintaining accurate medical records. The role provides physical and emotional support in a safe, therapeutic environment. This position works weekend shifts from 2 p.m. to 10 p.m. PHAs work with detox nursing staff and other healthcare professionals to support patient needs and provide high-quality care.

Requirements

  • High school diploma or equivalent.
  • CPR/First Aid certification, with training in Narcan administration.
  • Knowledge of HIPAA regulations and healthcare confidentiality requirements.
  • Strong interpersonal skills and the ability to communicate effectively and compassionately.
  • Excellent organizational and multitasking abilities.
  • Ability to remain calm and exercise sound judgment under pressure.

Nice To Haves

  • Experience working in the medical field as an STNA or nurse’s aide.

Responsibilities

  • Guide patients in self-administering medication and monitor their responses for proper adherence and timely intervention.
  • Measure and document patient vital signs, including blood pressure, heart rate, temperature, and oxygen saturation, and take action when values fall outside established parameters.
  • Engage with patients empathetically and without judgment, providing emotional support and encouragement.
  • Accurately enter patient information in electronic medical records and communicate critical data to the care team.
  • Assist detox nursing staff with de-escalating potential crisis situations and maintaining patient and staff safety.
  • Maintain a clean and organized environment that promotes patient safety and comfort.
  • Collaborate with the detox nursing team and other healthcare professionals to support patient needs and quality care.
  • Participate in regular staff meetings and contribute to continuous improvement discussions.

Benefits

  • Health insurance plans.
  • Dental insurance plans.
  • Vision insurance plans.
  • Optional short-term disability.
  • Company-paid life insurance plan of $25,000, with supplemental coverage available.
  • 401(k) with above-average matching after one year of employment.
  • Paid time off accruing immediately upon the first day of work.
  • Six paid holidays.
  • Eligible employees may qualify to apply for the STAR Loan Repayment Program; eligibility and awards are determined by HRSA.
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