Patient Health Manager-833430

ETSUKingsport, TN

About The Position

This position is located in Kingsport. The Patient Health Manager, PHM, is responsible to the Medical Director for performing clinical, teaching, administrative, and research functions for the Department of Family Medicine. The PHM coordinates the outpatient care of patients with a variety of medical conditions. This is achieved by facilitating hospital communications, when indicated, and coordinating discharge plans to ensure efficient and appropriate continuity of care, and conducting detailed clinical assessments in the outpatient setting. The PHM provides education for patients, family members, and other caregivers on details about preventative care and chronic diseases. The PHM works by collaborating with Family Medicine Medical Directors, Program Directors, physicians, social workers, business managers, home health agencies, hospice agencies, health departments, and community-based support groups to identify support needed for patients/families. The PHM will also assist in the coordination of insurance, participating in budget planning/management, computerizing the Family Medicine patient database, compiling and abstracting data for Family Medicine clinical protocols, and performing other related duties as assigned.

Requirements

  • Active Registered Nurse (RN) license in Tennessee or a Compact State.
  • Bachelor’s degree in nursing (BSN) required.
  • Note: A highly qualified Associate-prepared RN with a minimum of 5 years of nursing experience may be considered.
  • Minimum of 3 years of current direct patient care experience

Responsibilities

  • performing clinical, teaching, administrative, and research functions
  • coordinates the outpatient care of patients with a variety of medical conditions
  • facilitating hospital communications, when indicated
  • coordinating discharge plans to ensure efficient and appropriate continuity of care
  • conducting detailed clinical assessments in the outpatient setting
  • provides education for patients, family members, and other caregivers on details about preventative care and chronic diseases
  • collaborating with Family Medicine Medical Directors, Program Directors, physicians, social workers, business managers, home health agencies, hospice agencies, health departments, and community-based support groups to identify support needed for patients/families
  • assist in the coordination of insurance
  • participating in budget planning/management
  • computerizing the Family Medicine patient database
  • compiling and abstracting data for Family Medicine clinical protocols
  • performing other related duties as assigned
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