Patient Greeter (Dental Office)

ROOT Periodontal and Implant Centers•Flower Mound, TX

1d•Onsite

About The Position

As Patient Greeter, you will ensure patients are greeted with a warm welcome and provide exceptional patient experience. You will be responsible for working with patients to schedule future appointments, introduce membership plans, check-out patients, and support the Team Leader to be prepare for the next day. This role involves managing scheduling, organization, and patient experience, ensuring the office is well-organized and supplies are stocked in the front office. You will also provide excellent customer service by addressing client inquiries, handling complaints, and ensuring a welcoming atmosphere. Additionally, you will oversee financial transactions and process payments.

Requirements

3+ years of proven experience as a Patient Greeter in a dental environment.
Strong organizational and multitasking skills with attention to detail.
Excellent communication and interpersonal abilities with patients and staff.
Proficient in MS Office.
Ability to maintain confidentiality and handle sensitive information.
Exceptional communication skills to keep doctors and hygienists on track to daily schedules.

Nice To Haves

Knowledge of CareStack highly preferred.

Responsibilities

Greet patients with a warm welcome and provide exceptional patient experience.
Schedule future appointments.
Introduce membership plans.
Check-out patients.
Support the Team Leader to prepare for the next day.
Manage scheduling, organization, and patient experience.
Ensure the office is well-organized and supplies are stocked in the front office.
Provide excellent customer service by addressing client inquiries and handling complaints.
Ensure a welcoming atmosphere.
Oversee financial transactions and process payments.
Maintain confidentiality and handle sensitive information.
Keep doctors and hygienists on track to daily schedules.