PATIENT FOOD SERVICES MANAGER

Compass Group•Hartford, CT

8d•$85,000 - $95,000•Onsite

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually. Job Summary We are seeking an experienced Patient Services Manager to lead our Patient Services team within an acute care hospital in Hartford, CT. This leadership role oversees a team of five supervisors and approximately 120 staff members, supporting an operation that serves around 600 patient meals during each meal period.

Requirements

Associate degree with at least one (1) year of experience in food services or a related field, or a bachelor’s degree in food service management, nutrition, or a related discipline
Minimum of one (1) year of food service management experience, ideally in an acute care environment
Proficiency in Microsoft Office applications, electronic medical records (EMR), and diet office systems

Nice To Haves

Certified Dietary Manager (CDM), Registered Diet Technician (DTR), or Registered Dietitian (RD) credentials preferred
ServSafe® certification preferred

Responsibilities

Set strategic goals and oversee the delivery of patient food services aligned with clinical direction and the needs of the patient population
Recruit, lead, coach, train, and develop Patient Services team members to drive operational excellence
Ensure strict adherence to dietary restrictions and modified diet requirements while supporting patient preferences within prescribed guidelines
Promote and support initiatives that enhance overall patient satisfaction
Maintain compliance with all applicable federal, state, and accrediting agency standards, as well as facility policies, including HIPAA and patient rights regulations
Lead or participate in patient satisfaction initiatives, departmental meetings, and organization-wide Quality Assurance and Performance Improvement (QAPI) programs