Patient Food Service Host

AdventHealth•Mission, TX

6d•Onsite

About The Position

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Requirements

Ability to read, write, speak, and comprehend English [Required]
Ability to communicate with customers, in person and over the phone, professionally and efficiently [Required]
Ability to handle customer interactions in a prompt, courteous, and helpful manner [Required]
Ability to use common software applications and hardware (e.g., iPad, ToughBook) [Required]

Nice To Haves

Knowledge of therapeutic diets [Preferred]
Ability to effectively multi-task [Preferred]
Bilingual English/Spanish [Preferred]
Knowledge of Nutritional Services software [Preferred]
High School Grad or Equiv [Preferred]
ServeSafe Certification (SERV) [Preferred]

Responsibilities

Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment.
Other duties as assigned.