Food Service Host

UPMC • Monroeville, PA

8d • Onsite

About The Position

UPMC East is hiring a Flex Full Time Food Service Host to support the Dietary and Cafeteria department. This position will work varied shifts with rotating weekends/holidays. Shift times include: 5:30am-2:00pm, 7:00am-3:30pm, 7:30am-4:00pm, 10:00am-4:00pm. The purpose of this role is to ensure guest satisfaction with food service utilizing customer service skills. The Food Service Host will deliver and serve nutritionally appropriate and attractive meals in a timely manner, and practice appropriate food handling techniques and food safety procedures in all aspects of the job.

Requirements

• Work permit required if under 18 years old.
• Act 34

Nice To Haves

• Availability for all shifts/days
• Previous customer service experience
• Previous food service experience

Responsibilities

• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Adheres to department procedures regarding the operation of all food service equipment.
• Communicates customer complaints and concerns effectively with other health care team members.
• Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serves patient meal tray using the designated department script, to include proper patient identification.
• Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
• Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
• Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed