Patient Financial Services - Supervisor
About The Position
Under the supervision and direction of the Manager of Patient Accounts, the Patient Financial Services Supervisor oversees various aspects of receivable management for the Patient Financial Services Department. This professional position supervises staff and provides work direction according to daily and weekly priorities. The supervisor is responsible for recruiting, selecting, and orienting Patient Financial Services employees; directing EPIC work; assigning and scheduling work; conducting on-the-job training; and answering job-related questions. The role also monitors performance and adherence to attendance policies, prepares performance evaluations, and recommends personnel actions, including promotions, transfers, and disciplinary action up to and including termination. The supervisor assists with interpreting, developing, and implementing hospital personnel and departmental policies and procedures. The role is expected to understand the hospital’s mission and consistently emphasize respect and engagement. All roles require on-site presence, variable by role, and employees should live within commuting distance of NYP. NYP does not reimburse travel expenses.
Requirements
- Associate's degree or bachelor's degree.
- Excellent analytical skills.
- Excellent verbal and writing skills and demonstrated aptitude for problem solving.
- Knowledge of the EPIC system.
Nice To Haves
- Microsoft Office, including Word and Excel.
Responsibilities
- Supervise staff and provide work direction based on daily and weekly priorities.
- Recruit, select, and orient Patient Financial Services employees.
- Provide EPIC work direction and assign or schedule work.
- Conduct on-the-job training and answer job-related questions.
- Monitor employee performance and adherence to attendance policies.
- Prepare performance evaluations.
- Recommend personnel actions, including promotions, transfers, and disciplinary action up to and including termination.
- Assist in interpreting, developing, and implementing hospital personnel and departmental policies and procedures.
- Understand the hospital mission and consistently stress respect and engagement.
Benefits
- Comprehensive and competitive benefits that support employees and their families.
- Competitive base pay and recognition for experience, education, and licensure.
- Opportunities for personal and professional growth.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
