Patient Financial Services Supervisor

Mile Bluff Medical Center•Mauston, WI

2d•Onsite

About The Position

The Patient Financial Services Supervisor position supervises employees in the patient account department that are directly responsible for the daily oversight of operational processes and workflows specific to MBMC's revenue cycle.

Requirements

High school diploma or equivalent required.
5+ years of related work experience required.
Experience working in a medical billing or related medical field required.
Exceptional accuracy and attention to detail required.
Intermediate to expert proficiency with computers is required.
Knowledge of medical insurance systems (Medicare, Medicaid, etc.) required.
Knowledge of medical billing and coding.
Strong quantitative and analytical competency.
Self-starter with excellent interpersonal communication and problem-solving skills.
Ability to have continuous oral and written communication with co-workers and supervisors is essential.

Nice To Haves

Associate Degree in Business Administration, Finance, or related preferred.
Supervisory experience preferred.

Responsibilities

Supervise patient financial services department.
Ensure that patients or insurance providers are billed quickly and accurately according to each insurances billing guidelines.
Ensure that employees send claims to be processed and collect and post payments from either insurance companies or from self-pay patients.
Provide refunds if appropriate.
Keep track of employee attendance. Do monthly rounding with each employee. Conduct each employee's annual review. Interview and hire for positions that are open within the department.
Speak to patients or insurance customer service reps to resolve problems and attend to inquiries regarding accounts.
Perform other duties as requested.